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On-line video coming of age

April 25th, 2008

So what’s caught my eye this week here at WebsEdge? Well it’s interesting. The headlines are full of news of the iPlayer and the iPhone. And as regular readers will know I’m a great fan of both devices.

But what’s really grabbed my attention is the work that’s being done to help communities engage using on-line video. More often than not it’s actually practical applications that are making a difference. Let me give you some examples.

We’re currently working on an initiative with Norfolk, Virginia to let job applicants get more of a feel for both the city and the job specification through the use of on-line video. Straightforward enough you might think. But it’s actually making a real difference to their recruitment. They’re finding it much easier to get people to relocate after watching the video.

Another is the work we’re doing with the International City Managers Association based in Washington DC. We’re helping them run a simple competition where young people can upload their own videos and have people vote on them. Again, nothing too complicated but it facilitates two way communications and lets people feel a part of things.

And I think this is the way things will develop. There’s a great demand for top quality content delivered on-line – be in Doctor Who or CNN’s Doctor Dr. Sanjay Gupta. Literally millions of people a month are consuming television in this way. And running alongside that you’ll see lots of different communities coming together in a very 21st century way through the growth of on-line video.

TV viewers increasingly looking towards the Web

April 8th, 2008

You’ll be pleased to know that family meltdown was narrowly avoided in our house this weekend. It was the much-awaited launch of the new Doctor Who series. And despite the best of plans we managed to miss the start of the programme. But thanks to the BBC’s iplayer all was not lost and our children won’t have missed any of the gory details.

And they’re not alone. According to the statistics around 500, 000 people are accessing content in this way. There’s other research too. A recent report from the Convergence Consulting Group states that one in ten traditional TV viewers look to the web for video content - and that in a few years one in four will be watching programmes on the web.

But it isn’t all plain sailing is it? At the same time some of the sparkle seems to have gone out of the on-line video business model. Millions of venture capital dollars have gone in but profits are thin on the ground. Recent rumours have it that even market leader Joost is starting to struggle.

So what’s going on? It’s clear that there is a very strong consumer driven demand for on-line video. And people want to watch high quality programming too. But the catch is that they might not be willing to pay for it. So where’s the business model to support on-line video?

Most pundits say it will come through advertising and we just need to wait while this catches up. But I don’t think so. We’re seeing a totally new medium here and it won’t be supported in this way. So we need a new plan.

And I think we’re starting to see it. People will pay for content that actually adds value – take for example the success of programming on the new iphone. And organisations will pay to do the same.

Look at our work with the AAC&U (the Association of American Colleges and Universities), which provides a variety of videos on US higher education.  This type of content would, once upon a time, be reserved for news programmes, or to be shown during conventions and meetings.  But the professionally produced content as online video allows it to be watched by anyone at anytime.  I’m proud to say that the production quality is good enough to be on traditional television, or hosted on a website.  Check it out for yourself here.

What’s a web based tv channel look like?

March 14th, 2008

What’s a web based tv channel look like? Perhaps that’s a pretty strange question coming from me. But I’m concerned that we’re getting so caught up in the jargon (IPTV, video on demand, broadband tv, and so on) that we’re losing sight of what’s really happening here.

The reality is that people are now flocking to the web to watch video. The figures are quite staggering. Let me give you an example: during February’s Super Tuesday US electoral campaign coverage CNN.com boasted 8.3 million unique viewers watching a total of 86.2 million minutes of online video. And we all know about the 11 million streams from the BBC’s iplayer in January.

What’s more all this is actually changing behaviour. A recent informal survey which investigated how North Carolina students at Fayetteville State University, Methodist University and UNC-Pembroke obtained their news on the US presidential campaign, revealed that forty-six percent turn to the internet as their main news source, while 41 percent prefer television. Not one student claimed to rely on print editions of newspapers as a first source.

All this is ironic because newspapers started producing credible online versions in the 1990’s and that process is now accelerating as readership declines. Online publishers nationally and regionally have been revamping their websites to include video and audio to consumer demand. Publishers have adopted a broadcast model by effectively turning online readers into viewers by delivering on-demand over dedicated video channels.

So there are now plenty of video content providers matched by an array of technology. You can watch your episode of the hit show Damages on digital TV, through an IPTV set top box, on your PC or even downloaded through iTunes on to your iPod. And I guess that’s the point. The demand is massive and it doesn’t really matter how you access content or even who you get it from. All that matters for broadcasters of all shapes and sizes is that you stay relevant to your audiences and that you have the correct economic model to thrive in this new environment. 

Revolution!

February 25th, 2008

However you look at it the revolution is happening! We’re seeing amazing numbers of people tuning in to watch their television on-line.

The figures around the US Presidential elections are truly amazing. Just look at the viewing figures for Super Tuesday. CNN’s video portal provided 2.7 million video streams along with 600,000 live feeds of the election day. Similarly, to date, MTV’s sites ChooseorLose.com and MTVNews.com had their busiest days for online video.

Where is this all coming from? I see two large factors influencing the increased online viewership this year: first and foremost is the updated technology has allowed more simultaneous viewers to watch smooth streams. Secondly, I think people are finding video online for their search for relevant content.

This is an incredibly tight presidential nomination race which has an impressive amount of the US public attached to it. A large portion of the voters are tuning in to follow the overall campaign coverage and specifically to hone in on their top candidate. Ultimately, this is where standard TV fails and IPTV succeeds- traditional TV is designed for everyone, catering to the interests of all the public where as online video is specific and tailored to a specific audience.

Online video allows viewers a more personal look at topics and content that addresses their targeted interests. If you are watching a single channel on traditional TV you are stuck with the topic the channel is covering at that moment. If you want more information on a subject the process to go about getting more information can be cumbersome and there is no telling if you will get it.

With the uptake in adoption to online video, everything changes. Your viewing habits become more targeted, you can engage with the subjects being discussed and ultimately - you select videos to watch about specific topics (or regions, in the case of the primary elections) that are relevant to you. If you want more on a topic, many sites provide the option to view similar videos.

We are at a major turning point regarding online video and the 2008 election will play a large role in influence and shaping the way we utilize online video. The rules and methods of broadcasting are changing with online video and viewer’s want to share their thoughts and ask questions about what they are viewing but more importantly they want answers too — the 2008 election will continue to serve as a great example of how this new medium of viewing content is evolving the way we communicate not only a government level, but with the communities we build on shared topics of interest.

Super Tuesday

February 9th, 2008

So how did you watch the television coverage of “Super Tuesday”? I have to admit I was riveted to ABC News but not on a television as in previous years but on-line. The quality and reliability of the transmission really took me aback.

The excitement surrounding this election is clearly intense. Senators Clinton and Obama are going head to head and right now there is no way of knowing who is going to win. And Americans are witnessing history in the making with the first woman and African American man running for the Oval Office.

This election year it’s about staying informed and in tune with the positions your candidates stand for - and online video is a critical tool to help keep up with the latest topics around the election. I am inspired by their methods of engagement and will be dedicating several posts over the coming months to highlight what role online video plays during the upcoming presidential election.

The way I see it, IPTV enables political action: it allows communities to become better informed and it opens channels of communications to discuss what’s happening at both a local and national level. That’s why WebsEdge created the Local Government Channel, to help educate communities on local government issues that affect them.

As the election ramps up, there is an invaluable opportunity for online sources to get the message across using IPTV. Over the next several months, I will share my insight on solid examples of how the candidates are utilizing online video to help boost their campaigns within various communities. In the meantime, take a look at what CSPAN has for online election coverage. I think that once you’ve reviewed the site, you’ll feel inspired to stay connected and engaged to learn about issues each candidate is highlighting in their campaign.

Business needs to catch up

January 26th, 2008

Greetings from a very cold Washington DC!

It’s been a busy week for all of us here at WebsEdge. This week we’ve been broadcasting from the American Colleges and Universities conference here in Washington. Despite all the usual running around - and even catching a Washington Wizards basketball game - it’s given us a fascinating insight into how Colleges are starting to use web based video to get their messages across to what’s now a very wide and diverse audience.

Once again the focus is on the consumer. There’s been a lot of talk recently about people watching video on mobile devices. But to most of us this has remained just talk. But I heard an interesting statistic this week. AT&T tell us that people who own Apple’s iPhone are now twice as likely to view data - including video - on their phones than they were before.

The message is clear - once you give people the right tools they’ll figure the rest out for themselves. Which brings me back to business. The problem here is that consumers are getting way ahead of the curve. We’re starting to see an explosion of interest in web based television in 2008. Both AT@T and BT are announcing rapid growth in IPTV roll out. And again the number of video aggregators has risen dramatically. All a testament to the demand for video over IP. But right now the business model just isn’t there. Too many people are relying on advertising income or worse still have no real idea where the income is going to come from. And until we figure that out this surge forward in our industry just won’t be sustained.

Happy New Year

January 11th, 2008

Just to wish you all a very happy and prosperous new year.

Are you sticking to your new years resolutions? One of the things we’re sure of here at WebsEdge is that 2008 is going to be a transformational year for IPTV and we’re resolved to stay at the heart of that. Another of our resolutions is to serve the global comunity we work in. So I thought I would take this opportunity to post some of the pictures from the Isibindi project we support in South Africa’s Eastern Cape. Technology is certainly bringing the world closer together and that puts obligations on us all. But do you know what, meeting those can be a whole lot of fun!

Isibindi Project3Isibindi Project1Isibindi Project2

You Tube:No longer just for commoners

January 11th, 2008

December 2007 was a landmark month for the Queen. Exactly fifty years after her first-ever televised Christmas broadcast in 1957, The Queen appeared on YouTube to host her first IPTV-based seasonal greeting. This video is a segment in the launch of “The Royal Channel”, the Monarchy’s YouTube video portal which is being used to connect to a “younger people and those in other countries ”.

Other world leaders have similarly found a place on YouTube: this year marked the first time the Japanese PM used the site to address his nation for a New Year’s greeting as well as Australia’s outgoing PM addressing voters through YouTube .

It’s great that we are starting to see IPTV mature into a more functional utility of communication than just a portal of viral entertainment. As the year progresses and the general public accepts the growing popularity of professionally-generated content emerging online, we’re going to see more and more government officials taking their messages to the web.

IPTV is on its way to reaching its full potential, though The Queen’s Christmas broadcast and the Japanese PM’s New Year’s Greeting combined have less than half the views of the backwards singing guy

Happy Christmas

December 19th, 2007

A very happy Christmas from all of us here at WebsEdge.

Being our first Christmas as WebsEdge we’ve decided to do something a bit diferent. Instead of sending out the usual gifts to all our friends we’re supporting Isibindi projects in South Africa’s Eastern Cape. As many of you will know Isibindi is Zulu for courage. Isibindi’s are partnerships between the local church and the National Association of Child Care Workers to create circles of care for children affected by HIV/AIDS and poverty. Three such projects are now in operation in the villages of Illinge, Ezebeleni and Alice. Each project has a small building and safe park where children can play freely, receive support, learn, receive understanding and care.

So this year we’re donating money to buy playground equipment for the children of Alice. As producers of global health tv we feel this is particularly appropriate for us and hope to build further links as time goes on. Indeed, we even hope to film some of our programmes there later in the year. I’ll be posting updates of how we get on here on the blog so stay tuned!

The revolution we’re all currently witnessing in television production and disemination is certainly making the world a smaller place. We can all access information that interests us from all round the world whenever we want it. At WebsEdge we also think that places a responsibility on us to do whatever we can to help where help’s needed.

Happy Christmas!

Content is king or too much choice?

December 14th, 2007

How often have you heard the phrase ‘content is king’? That may be so but don’t you just get the feeling that there’s too much choice out there. You may be able to record programmes at will but there often isn’t the time to watch them all back. And even user-generated content loses its appeal when it’s been sat on the shelf for a while.

Now don’t get me wrong. Here at WebsEdge we’re duly proud of all the programming we make. But in my view we’re all making it hard work for consumers to find what they want to watch when they want it.

Yesterday, I came across this recent NewTeeVee post which cites data from an online survey covering the general public’s views on IPTV. NewTeeVee summarizes the data suggesting that people access online video content in numerous ways, but none of which are quite satisfactory.

Viewers are looking for videos they’ll enjoy; content that is relevant and suited to their specific interests. Unfortunately, users are not yet satisfied with the ability to find the specific content they want.

The survey results show over half (56%) of online viewers find their videos by browsing sites, while around 1/3 find them through search engines. Although NewTeeVee seemed surprised by this difference, to me it makes sense. IPTV has begun its evolution, but the viewers aren’t yet ready to change their habits.

The ability to search for videos is something that viewers have never had in a conventional television environment. Browsing websites is basically the online equivalent of channel surfing. There has never been a way to sit on the couch and search for your interests and now that this exists online, people are having trouble adapting.

Part of IPTV’s innovation will be not only the evolution of the way people watch TV, but the way the find their programmes. For IPTV to blossom, viewers’ habits will begin to evolve as well, enabling a more fully functional spectrum of television.